Frequently Asked Questions

We’ve compiled answers to the most common questions about our products and services. If you don’t find the answer here, feel free to Contact Us for further assistance.

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What types of hair do you offer?

We offer raw Indian and Cambodian hair textures. Our wigs and extensions come in various styles such as straight, wavy, and curly to match your desired look.

How long does shipping take?

After your order is processed. Shipping typically takes 3-5 business days. You will receive a tracking number once your order has shipped.

For the items that are on pre order, estimated delivery time will be provided upon purchase. Estimated between 2-3 weeks.

Do you accept returns or exchanges?

All sales are final. We may accept exchanges in very rare circumstances within 14 days of receiving your order, provided the product is in its original condition and packaging.

How do I care for my hair?

To ensure longevity and maintain the quality of your hair:

  • Gently wash your extensions or wigs with sulfate-free shampoo and conditioner.
  • Air dry or use a low-heat blow dryer.
  • Store your wigs and extensions properly in a satin or silk bag to prevent tangling and damage.

Check out our Hair Care Guide for more detailed instructions.

How long will my Hair last?

With proper care, our wigs and extensions can last up to 5 years, depending on the product and how often it’s worn. Our high-quality hair is designed to maintain its softness and durability with consistent care.